Water Softeners & Water Treatment in Omaha & Gretna, NE
The Omaha metro has hard water, and it shows up everywhere: white scale on faucets and shower glass, spotty dishes, soap that won't lather, dry skin and hair, and water heaters that wear out early. A water softener removes the calcium and magnesium that cause all of it. JTM Plumbing & Drain installs, repairs, and replaces water softeners and whole-house filtration across Gretna and Omaha, with treatment equipment built for our local water.
Serving the metro since 2004, we size the right system for your home and water, and back the work with our lifetime workmanship warranty. Call Gretna (402) 203-6193 or Omaha (402) 933-3690.
Water treatment services we provide
- Water softener installation: Wood Bros systems sized to your home and water hardness, or installation of a softener you already have
- Water softener repair: resin, valves, brine tank, control heads, "not regenerating" issues
- Water softener replacement: swap aging or failing units
- Whole-house filtration: sediment, chlorine, taste & odor
- Reverse osmosis (RO) drinking water systems: under-sink, clean drinking water
- Iron, sediment & specialty filtration: for tough water
- Salt-free conditioners: scale control without sodium (we'll explain the tradeoffs)
Our equipment: Wood Bros of Lincoln
Our softeners are custom built by Wood Bros, a Lincoln, Nebraska water treatment company in business since 1972. Each system is built to fit the home, with Clack control valves, one of the most trusted names in the industry. You choose a standard or premium option, and you get better equipment for the price than we've been able to offer before.
Hard water is the single biggest enemy of plumbing and appliances in this market. Scale builds inside water heaters, dishwashers, and faucets, shortening their life and raising energy bills. If you just replaced a water heater, a softener protects that investment. Some homes also deal with iron or sediment that a softener alone won't fully handle, which is why we test your water first and recommend the right filtration. Call the Omaha line at (402) 933-3690.
Why Choose JTM for Water Treatment
Professional-Grade Equipment
Built and installed for Omaha's hard water.
We Test Before We Recommend
Right-sized, not oversold.
#1 Ranked
For water softener installation in Gretna.
Financing Available
Lifetime Workmanship Warranty, A+ BBB, 500+ reviews.

Signs You Need Water Treatment
White, Crusty Scale on Faucets & Glass
Hard water minerals building up on fixtures and shower glass. A softener stops it at the source.
Spotty Dishes & Glassware
Hardness minerals leave spots even after washing. Softened water fixes it.
Soap Won't Lather, Dry Skin or Hair
Hard water fights soap and strips moisture. Softening solves both.
Water Heater Wearing Out Early
Scale buildup from hard water shortens appliance life. A softener protects your investment.
Also common
- Orange/brown staining (iron). We test and recommend the right filtration
- Bad taste or smell in your water
Salt-free vs. salt-based softener
True softeners use salt to remove hardness minerals (best for scale and spotting). Salt-free "conditioners" reduce scale buildup but don't actually remove hardness. We'll explain the tradeoffs for your water and goals.
OUR PROCESS
Call & Test Your Water
We check hardness, iron, and what your home actually needs.
Recommend, Quote & Install
The right size system at a flat price, no overselling, installed with a proper loop, bypass, and drain.
Set, Test & Warranty
We program regeneration, verify soft water at the tap, walk you through care, and back the work with our lifetime workmanship warranty.
What our customers say

Standard vs. premium: two Wood Bros systems
- Pro Series (standard): our value option, in several types and sizes built for your home. Warranty options start at 5 years of full coverage.
- Advanced Series (premium): our top-tier system. Lifetime warranty when paired with a carbon filter: limited lifetime coverage on the brine tank, resin tank, resin and valve body, and 10 years on other parts (consumables excluded).
- Not sure which fits? We test your water and recommend the right one, with no overselling.
What does a water softener cost in Omaha & Gretna?
Softener installation starts at $880 when you already have the unit. A complete Wood Bros system, designed and installed for your home, starts at $2,000. We test your water and give you a flat price before any work begins, with no surprises and no pressure. Larger projects can be financed through Wisetack, with 0% APR for 3 months on approved credit. Call Gretna (402) 203-6193 or Omaha (402) 933-3690.
Frequently Asked Questions
Everything you need to know about our services and process. If you can't find your answer, feel free to reach out to our team.
Yes. The Omaha metro has hard water, which is why scale, spotting, and short water-heater life are so common here. A softener removes the minerals that cause it.
Installation starts at $880 if you already have a softener. A complete Wood Bros system, designed and installed, starts at $2,000. The final price depends on your water and household size, and we quote a flat price before any work begins. Financing is available through Wisetack.
True softeners use salt to remove hardness minerals (best for scale and spotting). Salt-free "conditioners" reduce scale buildup but don't actually remove hardness. We'll explain the tradeoffs for your water and goals.
Usually yes. Common issues are a stuck control valve, a salt bridge in the brine tank, or worn resin. We diagnose and repair most brands.
They do different jobs. A softener treats the whole house for hardness; RO polishes drinking water at the tap for taste and contaminants. Many homes use both.
We install Wood Bros water softeners, custom built in Lincoln, NE. Choose the Pro Series (standard) or the Advanced Series (premium), sized to your home and your water's hardness. We also repair most other brands.
PLUMBING EXPERTS
Jon & TRACI Miller
Jon Miller is a City of Omaha Master Plumber and co-owner of JTM Plumbing & Drain with his wife Traci Miller, family-owned in Gretna since 2004. He holds Nebraska's highest-classification Grade VI Water Operator License and has worked in the trade since 1993, including designing the plumbing for the African Grasslands elephant habitat at Omaha's Henry Doorly Zoo. More about Jon & Traci.
Recent work from our team

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